Support Specialist (m/f/d)

@ iPoint Japan Co Ldt.

To support our team based in Tokyo, Japan  we are currently looking for a fulltime 

Support Specialist (m/f/d)


Your tasks:

  • Capable contact person for iPoint customers with support topics related to iPoint products in the field of Environmental and Sustainability Management

  • Taking care of support enquiries autonomously

  • Process complex support cases in close collaboration with software development

  • Provide pre-sales support and hold iPoint webinar and training sessions


Your profile:

  • Experience in the following areas: Data base Oracle, Windows/Linux, XML, Javascript, HTML, CSS

  • Technical and commercial affinity

  • Software Development with Java, PL/SQL

  • Familiarity with and understanding of basic software applications

  • Japanese mother tongue with very good knowledge of English or German

  • Faculty to quickly understand issues and offer potential solutions

  • Good communicator

  • Customer- and solution oriented with the ability to explain in succinct terms possible answers


Your prospects:

  • Exciting challenges and great projects for top clients all over the world

  • Vibrant, dynamic working atmosphere in an international team

  • Great work environment in an established and successful software enterprise

  • Creative company culture with flat hierarchies

  • Chance to contribute to building sustainability software solutions

You want to design the future with us? You want to help us take our software solutions to the next level? 

Apply today, providing your CV and cover letter as well as your availability and salary expectations.


iPoint Japan Co Ltd. - Member of the iPoint Group