Senior Support Specialist (m/f/d)

Join the team and make a difference!

To support our team in Reutlingen, Munich, Berlin or Hamburg we are currently looking for a full-time:

 

Senior Support Specialist (m/f/d)

You want to develop the future with us? You want to help us take our software solutions to the next level?

Apply today, providing your CV and Cover Letter as well as your availability.

  • In joining iPoint, you’ll join an agile software development team that delivers innovative solutions to more than 70,000 customers in over 100 countries to ensure compliance and sustainability of their products.

Your tasks as Senior Support Specialist:

  • Taking care of support enquiries autonomously
  • Process complex support cases in close collaboration with software development
  • Contributing to Quality Management of new software and infrastructure
  • Capable contact person for our clients
  • Perform installations, updates and upgrades for our software products

Your profile:

  • Successfully completed vocational training in computer science or equivalent
  • Broad knowledge of: application webservers (Apache, Tomcat, WebLogic, WebSphere, JBoss), operating systems (Windows/Linux, etc., XML, Javascript, HTML, CSS), development of Java, databases (Oracle)
  • Ability to work autonomously, team player mentality
  • Ability to perform under pressure and address enquiries in a timely manner
  • Good verbal and written English skills, German skills are a plus

Your prospects:

  • Working in a team of highly motivated specialists
  • Great work environment in an established and successful software enterprise
  • A secure, long-term position with the world market leader for product conformity and sustainability solutions
  • Exciting challenges and great projects for top clients all over the world
  • Modern workplace in a sustainable office building
  • Attractive company pension schemes
  • Complimentary beverages & company sports