Support Specialist Japan (m/w/d)

Join the team and make a difference!

To support our team based in Tokyo, Japan we are currently looking for a fulltime :


Support Specialist (m/f/d)

You want to develop the future with us? You want to help us take our software solutions to the next level?

Apply today, providing your CV and Cover Letter as well as your availability.

iPoint: Software by passion, sustainability by conviction

How can we use today's technologies to leave an economically prosperous, sustainable and just world for future generations?

This question drives us at iPoint. We use digitalization to bring about sustainable change. With our software and services, we help companies around the globe to create products that are safe for people and the environment, reduce the consumption of natural raw materials, digitalize and sustainably design the lifecycles of their products, while complying with legal requirements. With passion and conviction, we stand by our customers as a reliable partner and support their strategic sustainability goals.

These are great goals to achieve. Which is why we are growing rapidly and need you, your skills, and your enthusiasm.

Join the team and make a difference!


Your tasks as Support Specialist @ iPoint Japan:

  • Capable contact person for iPoint customers with support topics related to iPoint products in the field of Environmental and Sustainability Management
  • Taking care of support enquiries autonomously
  • Process complex support cases in close collaboration with software development
  • Provide pre-sales support and hold iPoint webinar and training sessions

Your profile:

  • Experience in the following areas: Data base Oracle, Windows/Linux, XML, Javascript, HTML, CSS
  • Technical and commercial affinity
  • Software Development with Java, PL/SQL
  • Familiarity with and understanding of basic software applications
  • Japanese mother tongue with very good knowledge of English or German
  • Faculty to quickly understand issues and offer potential solutions
  • Good communicator
  • Customer- and solution-oriented with the ability to explain possible answers in succinct terms

Your prospects:

  • Exciting challenges and great projects for top clients all over the world
  • Vibrant, dynamic working atmosphere in an international team
  • Great work environment in an established and successful software enterprise
  • Creative company culture with flat hierarchies
  • Chance to contribute to building sustainability software solutions