Senior Support Specialist (m/f/d)

Join the team and make a difference!

To strengthen our team in Reutlingen, Munich, Berlin, Hamburg or from Remote we are looking for a full-time

 

Senior Support Specialist (m/f/d)

You want to develop the future with us? You want to help us take our software solutions to the next level?

Apply today, providing your CV and Cover Letter as well as your availability.

iPoint: Software by passion, sustainability by conviction

How can we use today's technologies to leave an economically prosperous, sustainable and just world for future generations?

This question drives us at iPoint. We use digitalization to bring about sustainable change. With our software and services, we help companies around the globe to create products that are safe for people and the environment, reduce the consumption of natural raw materials, digitalize and sustainably design the lifecycles of their products, while complying with legal requirements. With passion and conviction, we stand by our customers as a reliable partner and support their strategic sustainability goals.

These are great goals to achieve. Which is why we are growing rapidly and need you, your skills, and your enthusiasm.

Join the team and make a difference!

Your tasks as Senior Support Specialist:

  • Taking care of support enquiries autonomously
  • Process complex support cases in close collaboration with software development
  • Contributing to Quality Management of new software and infrastructure
  • Capable contact person for our clients
  • Perform installations, updates and upgrades for our software products

Your profile:

  • Successfully completed vocational training in computer science or equivalent
  • Broad knowledge of: application webservers (Apache, Tomcat, WebLogic, WebSphere, JBoss), operating systems (Windows/Linux, etc., XML, Javascript, HTML, CSS), development of Java, databases (Oracle)
  • Ability to work autonomously, team player mentality
  • Ability to perform under pressure and address enquiries in a timely manner
  • Good verbal and written English skills, German skills are a plus

Your prospects:

  • Working in a team of highly motivated specialists
  • Great work environment in an established and successful software enterprise
  • A secure, long-term position with the world market leader for product conformity and sustainability solutions
  • Exciting challenges and great projects for top clients all over the world
  • Modern workplace in a sustainable office building
  • Attractive company pension schemes
  • Complimentary beverages & company sports