Material Compliance Support

The Material Compliance App tutorial will walk you through three standard workflows: Confirm compliance, declare product and reject request. All actions are explained step-by-step.


> Start the Material Compliance App tutorial

Welcome to the iPoint Material Compliance Support!


Do you need technical support to use the the Materials Compliance app on the iPoint SustainHub? Simply login to the Service Desk Materials Compliance to create and monitor your support requests.


Easy access

Simply access the Service Desk by logging in with your SustainHub user credentials:

> Service Desk Material Compliance


The iPoint Service Desks

The technical support for the iPoint SustainHub and the Material Compliance application is part of iPoint’s Service Desks. This online ticket reporting and tracking system gives you easy access to and direct overview of your support inquiries. Please note that we will not process new requests sent via e-mail.


Learn more about the iPoint Service Desks

Get started with the Service Desk User Manual and learn more about the main functions and benefits of the portal:

> Service Desk User Manual

Features and benefits
of the iPoint Service Desk
Environmental Health Safety Software Benefit

Create new support requests in the online portal

Environmental Health Safety Software Trial

View the inquiries you have submitted, add comments and track processing status

Environmental Health Safety Software Test

Access and search our knowledge base for frequently addressed concerns

Support for SustainHub & its applications

If you have specific questions concerning one of the SustainHub platform itself or other apps, please use the respective Service Desk:

> Service Desk SustainHub

> Service Desk Conflict Minerals