Software Support Service

We support you with competence, speed, and transparency.

The iPoint SustainHub Service Desks

Using the iPoint SustainHub Service Desks, you can easily place new requests as well as check in on the status of your current support cases.

If you don't have an account for your Service Desk yet, please access the Service Desk by logging in with your SustainHub user credentials.

Further support options
If your company has set up special support options with iPoint in your maintenance contract, these options are of course still available.

Do you need technical support to use the iPoint SustainHub dashboard, e.g. for managing users or your organization? Login to the iPoint Service Desk SustainHub and create and monitor your support requests.

Easy access

Simply access the Service Desk by logging in with your SustainHub user credentials:

> Service Desk SustainHub


The iPoint Service Desks

The technical support for the iPoint SustainHub is part of iPoint’s Service Desks. This online ticket reporting and tracking system gives you easy access to and direct overview of your support inquiries. Please note that we will not process requests sent via e-mail.


Learn more about the iPoint Service Desks

Get started with the Service Desk User Manual and learn more about the main functions and benefits of the portal:

> Service Desk User Manual

Service Desks for SustainHub

Please choose the appropriate product-related Service Desk below and log in with your SustainHub / Conflict Minerals user credentials.:

> Service Desk SustainHub

> Service Desk Conflict Minerals

> Service Desk Material Compliance

> Service Desk Supply Chain Survey